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Case Study: Elephany Pharmacy

This retailer provides an enhanced customer experience by connecting its locations with a broadband WAN.

It started out as a simple point-to-point WAN connection between Elephant Pharmacy's first retail location and its corporate office in 2004. It has grown to be a network that connects all three Elephant Pharmacy locations and offers many additional benefits for the retailer. "It" is a WAN provided by New Edge Networks. However, this WAN is more than just technology — it provides Elephant with competitive advantages.

Providing a high-quality customer experience is the mission of Elephant. The average customer visit to an Elephant Pharmacy store is 45 minutes. Those lengthy customer visits happen because Elephant is a lifestyle store, not just a pharmacy. In the back of each store, Elephant provides a full western culture pharmacy as well as an eastern culture pharmacy with free educational classes for customers. The front of each store provides natural lifestyle items such as foods, body care, and cosmetics.

Click Here To Download:
Case Study: Elephany Pharmacy